We want your experience with IbuyBlinds.com to be as positive as possible, which is why we offer free shipping to Canda and the 48 contiguous United States for almost all of our products. At IbuyBlinds.com, we ship directly from the factory and do our very best to get your orders delivered fast. We may contact you for additional shipping costs for oversized orders or if you live in Hawaii or Alaska. Our goal is to save you money and help you get beautiful blinds with the least hassle possible. If you live outside of Canada or the United States please contact our customer service center to see if we can process your order.
Shipping Address Verification
We ship to any US location. It is the customer's responsibility to provide us with the correct shipping address. Due to restrictions by our payment processor we only ship to the billing address provided. If you require the shipping address to be different from the billing address you may use a paypal verified address and pay through paypal by selecting paypal as the payment method at checkout. If the address is not verified in paypal, the verification process can take up to 7 business days; please note that this is not under our control. Therefore, we strongly recommend that the same billing and shipping address be used. If the shipping address cannot be verified within 10 days, the customer should either accept the order to be shipped to billing address or cancel the order.
Manufacturing & Shipping
Manufacturing time for most products generally range between eight to ten business days; however due to variances in order volume at certain times of the year, manufacturing time can extend to eight to twenty business days. An estimated shipping date will be updated on most orders within three business days. The estimated shipping date is simply an estimate and subject to change without notice; minor changes will not be notified to customers and major changes will be notified via email as and when the manufacturer updates IbuyBlinds.com. It is the customer’s responsibility to check the estimated shipping date on IbuyBlinds.com by logging into their account, or the order tracking page. IbuyBlinds.com will not email estimated shipping date updates unless a significant delay or backorder situation is experienced. IbuyBlinds.com will not issue refunds or credits or accept returns due to delays during the manufacturing process.
Shipment Acceptance Compliance
It is the customer's responsibility to collect the order at time of delivery, scheduled by the shipping agent. If a customer fails to collect the order from the shipping agent, the customer will be billed and charged against the shipping agent's penalties and fees towards storage, demurrage and return shipping. The returned order will be stored at the shipper's location for 90 days at extra charge. A returned order may be re-shipped to a customer within 90 days with an extra charge applied. The customer will also be billed against charges towards the return of a shipment, due to the customer's failure to provide a correct shipping address or storage at the shipper's location and re-shipping if applicable.